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Shipping Policy
For Mobile Beauty by Lidiya & Mobile Beauty Biz
Shipping Policy
This Shipping Policy applies to products purchased through Mobile Beauty by Lidiya and Mobile Beauty Biz.
Processing Orders
Orders are normally processed within 1–3 working days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery
Delivery times normally range between 2–5 working days depending on the delivery service selected and destination.
Estimated delivery times are provided as guidance only and cannot be guaranteed.
Delivery Charges
Delivery charges are displayed during the checkout process before payment is completed.
Delivery Address
Customers are responsible for ensuring that the delivery address provided is accurate and complete.
We cannot accept responsibility for delays or losses resulting from incorrect delivery information.
We currently deliver to UK mainland addresses only.
Delays
Occasionally deliveries may be delayed due to circumstances outside our control, including courier delays, adverse weather conditions or other unforeseen events.
Where possible, customers will be kept informed.
Damaged Deliveries
If your parcel arrives damaged, please contact us as soon as possible and provide photographs of both the packaging and the damaged item.
Missing Deliveries
If your order has not arrived within the expected delivery period, please contact us so we can investigate with the delivery provider.
Returns
Please refer to our Withdrawal, Cancellation & Refunds page for information regarding returns, cancellations and refunds.
Contact
If you have any questions regarding shipping or delivery, please contact us using the contact details published on this website.
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