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Terms and Conditions for Bookings and Orders

  • All treatments must be carried with upfront consultation card filled in and patch tests carried out 24-48 hrs in advance, if need it.

  • If any of your details from your consultation card changes, you must inform immediately.

  • Patch tests for lash and brow tint and individual eyelash extensions are necessary (disclaimers are not acceptable).

  • Clients under 18's only with parents written permission and parents to be at all the time in present of the treatment.

  • During the consultation or after you fill out your form, the beauty therapist might ask for doctors notes to make sure you receive the best possible treatment and it's for your own safety and well being.

  • If you are not happy any pictures of you to be used, please state that in written in your consultation card.

  • All your personal information not going to be shared with third parties, unless for legal reasons.

  • During the consultation, if the therapist is not comfortable to carry on with the treatment might offer alternative to your asking one or might refuse to perform treatment, which believe is not  appropriate or safe for you or her.

  • Clients under 18's got restrictions for some of the treatments, please ask for more details.

  • The beauty therapist look into each individual client and adapt the treatments especially to suits your needs and expectations.

  • Beauty products opened and not sealed are non refundable.

  • Pricing Plans are none refundable once purchased.

  • Deposit is non refundable, if cancelled without 24hrs notice.

  • Minimum spend for mobile services £35.

  • Pre-paid packages - must be for exactly the same, 6 times treatment within 6 months to get one free treatment after. Please present your pre-paid loyalty card every time to get it dated and stamped to avoid disappointment.

  • You can not mix and match treatments with your pre-paid loyalty card. It is valid only for 6 exactly the same treatments and has to be used within 6 months, from the same person.

  • Minimum payment for Gift Voucher £30 and valid for 6 months from the date of purchase and has to be used towards treatments - not towards money exchange. 

  • Discounts and promotions must be vary  at the time and must be checked on a regular basis to make sure you benefit and safe the most.

  • Pregnancy massages can be performed only on clients passed first trimester (over 12 weeks).

  • The booking fee is non refundable, if not used within 30 days of the payment made.

  • Booking or Cancellation fee applied with notice less than 24 hrs is applied or no show. The amount is the full price of the booked treatments. 

  • Admission fees applied of 10% in refunds in some cases.

  • All treatments available women only

  • Beauty Loyalty Points redeemed only towards Booking services at the moment

  • Late nights and weekends available on request with 50% increase on the price

  • Orders are delivered minimum of 2-5 working days depending of the couriers

  • Orders are none refundable, if damaged original packaging, used or opened and more than 30days from the original purchase 

Terms & Conditions for Therapists joining my Team

  •  Joining Mobile Beauty Biz you will be responsible of having your own business, business bank account, vehicle insurance, if working as mobile or medical insurance, if using public transport, home salon insurance along as public liability insurance and products, business premises or vehicle along as working tools

  • You will need to organise your own taxes and expenses

  • Any damage or refunds to customers properties or provided or missed treatments will be deducted from your income and maybe extra fees will be added, depending of the case

  • Professional manners and hygiene must be carried out at all the times

  • You are responsible to run your own Risk Assessment prior and via your treatments and you will be responsible for any of the actions you might take 

  • You must be friendly and valuable member of our team providing services to your best and supporting people you work with. High ethical and communicating standards are a must

  • You must keep all T&C to Mobile Beauty Biz customers as well. Please make sure you learn all of them and keep them at all the time. Mobile Beauty Biz is not responsible, if you do not follow them and in some cases will seek legal actions 

  •  Anyone who is sharing across social media or any other way confidential information or confront Mobile Beauty Biz company or not keeping T&C will be prosecuted 

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